Home/Help Center/Account & profile
Why don't I receive notifications when my screen is locked?
Ensure notification permissions are enabled in system settings and inside the app under "Settings - Notifications". Android users should also allow background running and autostart.
You can also find this in the Xiaopai app under Me → Help Center.
Didn't find your answer? Send feedback in the app under Me → Help Center, or email us at app@xiaopai.vip.
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