Home/Help Center/Safety & reporting

What should I do if the app crashes, freezes, or shows a white screen?

First update to the latest app version and clear cache in "Settings - Storage". If issues persist, submit a report in Feedback Center; diagnostic info will be attached automatically to help us fix it.

You can also find this in the Xiaopai app under Me → Help Center.

Didn't find your answer? Send feedback in the app under Me → Help Center, or email us at app@xiaopai.vip.

About Xiaopai

Xiaopai is a clean, minimalist social app for a diverse community, dedicated to creating a genuine, relaxed space for young people to make friends. Be your true self and meet people on your wavelength.

Get Xiaopai